Print Version - WHERE TO GET HELP - EDMONTON

link Keeping Safe
link Community Police Stations
link Victims' Services
link Legal Issues
link Frauds and Scams


Keeping Safe

  • If you are in immediate danger or it is an EMERGENCY, call 911.
    Emergency Deaf TTY: (780) 425-1231
  • Capital Health Link: Health advice and information provided by nurses, 24 hours a day, 7 days a week.
    Phone: (780) 408-5465
    TTY: (780) 496-8822
  • Capital Health - Adult Mental Health Crisis Response Team: Provides 24-hour assessment, consultation, and stabilization services to adults experiencing a mental health crisis.
    Phone: (780) 482-0222
  • Family Violence Prevention Centre: Provides a variety of resources to individuals and families experiencing violence.
    Location: 101-10010 105 Street
    Phone: (780) 423-1635 or if busy call (780) 423-1716
  • Community Services Assessment Lines: Available from 8:30 a.m. to 4:30 p.m.
    Phone:
    • West End - (780) 944-5533
    • East - (780) 496-5941
    • Central and River Valley - (780) 496-4777
    • South - (780) 944-5539
  • Edmonton Seniors' Safe Housing: A safe place for abused seniors, NO charge to stay, temporary housing only.
    Phone: (780) 702-1520
  • Seniors Abuse HelpLine: For seniors or those concerned about a senior; provides information, problem-solving and referrals; available 24 hours a day, 7 days a week.
    Phone: (780) 454-8888
    Website: www.thesupportnetwork.com
  • Society for the Retired and Semi-Retired:
    Phone: (780) 423-5570
    Website: www.srsr-seniors.com


Community Police Stations

  • Downtown - 9620 103A Avenue
    Phone: (780) 421-2200 (24-hour)
  • South Division Station - 9710 51 Avenue
    Phone: (780) 426-8200
  • West Division Station - 16505 100 Avenue
    Phone: (780) 426-8000
  • North Division Station - 14203 50 Street
    Phone: (780) 426-8100
  • Edmonton Police Service Complaint Line
    Phone: (780) 423-4567


Victims' Services

  • Edmonton Victim Services
    Phone:
    • Downtown - (780) 421-2760
    • Northside - (780) 426-8160
    • Southside - (780) 426-8260
    • West End - (780) 426-8060
  • Family Violence Prevention Centre: Provides a variety of resources to individuals and families experiencing violence.
    Location: 101-10010 105 Street
    Phone: (780) 423-1635 or if busy call (780) 423-1716
  • Abused Older Adult Support Group
    Phone: (780) 496-5930
  • Elder Abuse Intervention Team (E.A.I.T.): A collaborative effort of Catholic Social Services, Edmonton Police Service, and City of Edmonton Community Services. Provides assessment, information and direct intervention in cases of elder abuse.
    Phone: (780) 471-1122 and ask for the Elder Abuse Intervention Team Intake Worker
  • Y.W.C.A. - Elder Abuse Peer Support Program: Individual and group counselling; Seniors Moving Beyond Abuse Support Group.
    Phone: (780) 423-9922 Ext. 222
  • Alberta Justice
    Website: www4.gov.ab.ca/just/
  • Edmonton John Howard Society
    Location: 301-10526 Jasper Avenue, Edmonton, AB T5J 1Z7
    Phone: (780) 428-7590
    Website: www.johnhoward.org
  • Elizabeth Fry Society of Edmonton
    Location: 10523 100 Avenue, Edmonton, AB T5J 0A8
    Phone: (780) 421-1175


Legal Issues

  • Dial-A-Law: Pre-recorded legal information messages available 24 hours a day, 7 days a week.
    Phone: 1-800-332-1091 toll free
  • Family Law Information Centre Edmonton
    Location: Law Courts Bldg, 1A Sir Winston Churchill Square, Edmonton, AB T5J 0R2
    Phone: (780) 415-0404
  • Lawyer Referral Service (operated by the Law Society of Alberta): Provides assistance to people who can afford to pay a lawyer but require help finding one.
    Phone: 1-800-661-1095 toll free
  • Legal Aid Society of Alberta: Provides legal services to financially eligible applicants.
    Phone: (780) 427-7575
    Website: www.legalaid.ab.ca
  • Office of the Ombudsman: Conducts impartial investigations on receipt of written complaints from individuals who believe that they have been unfairly treated by the provincial government. There are only two offices in Alberta.
    Phone: (780) 427-2756
  • Office of the Public Guardian: May be appointed legal guardian for dependent adults.
    Phone: (780) 427-0017
    Personal Directives Information Line:
    1-888-515-0080 toll free
    Website: www.seniors.gov.ab.ca/services_resources/opg/index.asp
  • Office of the Public Trustee: Trustee for dependent adults.
    Phone: (780) 427-2744
    Website: www4.gov.ab.ca/just/trustee


Frauds and Scams

  • Heads Up Fraud Prevention - Wise Owls
    Phone: (780) 702-1232
    Website: www.heads-up.ca/
  • RCMP - Scams and Frauds Information
    Website: www.rcmp-grc.gc.ca/scams/index_e.htm
  • If In Doubt Check It Out - Resource Package: Seniors Fraud Awareness Committee c/o Alberta Seniors; Alberta Seniors Information Line.
    Phone: 1-800-642-3853 toll free
  • Money Matters: Kerby Centre Information Line.
    Phone: 1-866-265-0661 or (403) 265-0661

link Return to Where to Get Help - Edmonton

Bobby WorldWide Approved AAA

Updated: November 3, 2003
© Legal Resource Centre of Alberta Ltd. 2002
OAK-Net: Abuse of Older Adults
Funded by the Alberta Law Foundation.